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← RingCentral Ideas

Settings and activity

5 results found

  1. Enable option to limit a specific RingCentral app notifications

    11 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Holly commented  · 

    App-level controls would be a huge step forward. Too many alerts from parts of RingCentral I don’t use.

    Holly supported this idea  · 

  2. Disable HUD park notification

    28 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Holly commented  · 

    This HUD alert is confusing. I’ve answered parked calls thinking they were mine. We need better options.

    Holly supported this idea  · 

  3. Disable call park notification on desk phone

    11 votes

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    10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holly commented  · 

    Desk phones don’t need to notify everyone for every parked call. It creates a lot of unnecessary interruptions.

  4. Call Park Notification Control in the RingCentral Desktop App

    118 votes

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    Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Holly commented  · 

    Half the time I don’t know what the call is or why I’m seeing it. We should be able to opt out of Park Location alerts.

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    Holly commented  · 

    The constant notifications of when a call is parked is very distracting. I feel the notification should only go off for the person that the call is for.

    Holly supported this idea  · 
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    Holly commented  · 

    The notification for Parked calls is very disruptive. When I see that a call is parked, I tend to stop what I am doing and wait for a message to come to myself or one of the ring groups I am affiliated with. It would be nice if we didn't get a notification unless the call was for us.

  5. Customize popup notifications

    30 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Holly commented  · 

    The popup notifications are overwhelming. They often interrupt what I’m doing for no good reason. This feature would definitely be an improvement.

    Holly supported this idea  ·