← RingCentral Ideas

Settings and activity

3 results found

  1. Unified status in Presence sync between MS Teams Embedded App and RC App

    30 votes
    5 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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    An error occurred while saving the comment
    Kelsey commented  · 

    Being able to place a status message on the current status would be ideal for others to see.

    Kelsey supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    727 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Kelsey supported this idea  · 

  3. Synchronize Deskphone to RingCentral Application

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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