← RingCentral Ideas

Settings and activity

10 results found

  1. Park feature that everyone can see

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Angel commented  · 

    We have a team of six and we have to park the calls to answer them as quickly as possible so we don't lose any business. It is important for customers to hear our music on hold music that instructs them to order online instead of calling. Since we can no longer use hold and must use park calls with this new system, it is very important to be able to upload the message for customers to hear while their calls are parked.

    Angel supported this idea  · 

  2. Rotating Custom Audio for Hold and Connecting Calls

    27 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angel supported this idea  · 

  3. Call Park Audio

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Angel supported this idea  · 

  4. Customize Audio for Call Park

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Angel supported this idea  · 

  5. Press 0 to divert back to operator when on hold or in call park

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Angel supported this idea  · 

  6. Ability to Park or Hold a conference Call, and leave all other parties connected, and not be on hold.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Angel supported this idea  · 

  7. park location music configured to match hold music

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Angel supported this idea  · 

  8. It would be very helpfull to Have Hold and Park recall timers like every other phone system I have worked with in the past.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Angel supported this idea  · 

  9. add audio file in Park Location extension

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Angel supported this idea  · 
    An error occurred while saving the comment
    Angel commented  · 

    We have a team of six and we have to park the calls to answer them as quickly as possible so we don't lose any business. It is important for customers to hear our music on hold music that instructs them to order online instead of calling. Since we can no longer use hold and must use park calls with this new system, it is very important to be able to upload the message for customers to hear while their calls are parked.

  10. set custom music on hold for park calls.

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Angel commented  · 

    We have a team of six and we have to park the calls to answer them as quickly as possible so we don't lose any business. It is important for customers to hear our music on hold music that instructs them to order online instead of calling. Since we can no longer use hold and must use park calls with this new system, it is very important to be able to upload the message for customers to hear while their calls are parked.