add audio file in Park Location extension
The customer has a new MP3 audio file we would like to use when we put clients on hold/park line.
3
votes
AdminGerald Anthony Asis
(Product Support Outreach, RingCentral)
shared this idea
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Angel
commented
We have a team of six and we have to park the calls to answer them as quickly as possible so we don't lose any business. It is important for customers to hear our music on hold music that instructs them to order online instead of calling. Since we can no longer use hold and must use park calls with this new system, it is very important to be able to upload the message for customers to hear while their calls are parked.