Settings and activity

3 results found

1. Account-Wide Holiday Settings and/or Holiday Templates

   240 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Mike supported this idea  ·  Aug 6, 2025

2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   297 votes

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   Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 6, 2025

3. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

   18 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mike commented  ·  Aug 6, 2025  ·  Edit…  ·  Delete…

   As a new RC customer, this is critically important and is needed for our organization.

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   Mike supported this idea  ·  Aug 6, 2025