Settings and activity

4 results found

1. SMS Outbound Caller ID Change

   63 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jerry supported this idea  ·  Mar 5, 2025

2. Please Remove the New "Send New Text" Pop-Up Window and Revert to the Old Format

   14 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jerry supported this idea  ·  Mar 5, 2025

3. SMS Text Templates

   17 votes

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   New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jerry supported this idea  ·  Mar 5, 2025

4. Remove keyword "CANCEL" from automatic OPT-OUT for SMS

   21 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Thank you for this feedback!

   
   

   As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.

   Jerry supported this idea  ·  Mar 5, 2025