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Settings and activity

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  1. Text from the same main user number

    383 votes

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    67 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    Kelsey supported this idea  · 

  2. I would like to have the ability to type a message and be able to schedule it for a "send date or at a later date and time."

    13 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Kelsey supported this idea  · 

  3. Fax Broadcast on the RC App (Group Contacts)

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kelsey commented  · 

    It's currently very time consuming to send a mass fax, having to type the first few letter of each contact name. When wanting to send to hundreds of contacts, it would be MUCH easier to have a drop down of your contacts where you could select multiple!

  4. Shared SMS were multiple users can receive and send SMS on specific number

    801 votes

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

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    Kelsey commented  · 

    We need this so that when a team member is out, other team members can support SMS!

    Kelsey supported this idea  ·