Settings and activity

4 results found

1. call offers for the longest wait time

   193 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Andre supported this idea  ·  Sep 3, 2025

2. Sync RingCentral Desktop Application With RingCX

   246 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Andre supported this idea  ·  Sep 3, 2025

3. Extension dialing between CX and EX

   111 votes

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   Under Review  ·  21 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Andre supported this idea  ·  Sep 3, 2025

4. Outbound Automatic Voicemail Drop

   233 votes

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   Future Consideration  ·  39 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Andre commented  ·  Sep 3, 2025  ·  Edit…  ·  Delete…

   I'm surprised this is something that has not been implemented yet, considering your competitors do this already and have been for sometime. I'm currently running a call center, and this feature would drastically save time and allow more productivity with this feature. Please implement this ASAP!!!

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   Andre supported this idea  ·  Sep 3, 2025