Settings and activity

28 results found

1. Custom ringtones for internal calls

   15 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more: https://support.ringcentral.com/article-v2/Assigning-ringtones-for-incoming-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_web

   Allyson supported this idea  ·  Jun 16, 2025

2. Add condition to custom call handling: internal vs. external calls

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Allyson supported this idea  ·  Jun 16, 2025

3. Staff want a different ring tone for external calls verses internal calls.

   47 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Allyson supported this idea  ·  Jun 16, 2025

4. Distinction between internal and external calls by ringtone

   53 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Allyson supported this idea  ·  Jun 16, 2025

5. Multiple Ringtones for internal/external calls

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Allyson supported this idea  ·  Jun 16, 2025

6. Multiple rings for different lines being called

   8 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Allyson supported this idea  ·  Jun 16, 2025

7. Silence Transcribing Announcement

   79 votes

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   New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Allyson supported this idea  ·  Jun 16, 2025

8. notes on deskphone call - through desktop app

   21 votes

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   New  ·  4 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Allyson shared this idea  ·  Jun 12, 2025