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  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    DANNY commented  · 

    I'm honestly astonished that this isn't already an available option. I would imagine that most every small business like ours or even larger companies would need the ability for multiple users to send/receive text messages from the main company line.

    I agree that "Beetexting" is absolutely NOT a viable solution to this problem! So I'm really glad to see that RingCentral is moving forward with the implementation of this basic feature that should've been there from the start.

    WHEN CAN I EXPECT TO HEAR BACK ON MY SHARED SMS BETA PARTICIPATION REQUEST?

    DANNY supported this idea  · 
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    DANNY commented  · 

    I'm honestly astonished that this isn't already an available option. I would imagine that most every small business like ours would need the ability for multiple users to send/receive text messages from the main company line. Whoever's oversight this was dropped a huge ball in my opinion!

  2. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    161 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    DANNY commented  · 

    I'm honestly astonished that this isn't already an available option. I would imagine that most every small business like ours would need the ability for multiple users to send/receive text messages from the main company line. Whoever's oversight this was dropped a huge ball in my opinion!

    DANNY supported this idea  · 

  3. Multiple recipient for faxes and SMS

    257 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Admin →
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    DANNY commented  · 

    I'm honestly astonished that this isn't already an available option. I would imagine that most every small business like ours would need the ability for multiple users to send/receive text messages from the main company line. Whoever's oversight this was dropped a huge ball in my opinion!

    DANNY supported this idea  ·