Settings and activity

9 results found

1. Ability to Download Transcript in Bulk in Call Queue

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ann Coranes supported this idea  ·  Jul 2, 2026

2. Additional Key Presses in IVR Menu

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Jul 2, 2026

3. Eliminate Redundant Notifications: Tag Queue Calls Solely as "Voicemail" When Messages are Left

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Jun 25, 2026

4. Increase Retention Period for Sent Faxes

   155 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Jun 17, 2026

5. bulk deleting fax or set up auto deletion faxes

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Mar 2, 2026

6. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   160 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Feb 9, 2026

7. DTMF options available on queue's

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Feb 6, 2026

8. Ability to assign users in Key template

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ann Coranes supported this idea  ·  Jan 29, 2026

9. have an ability to record calls on the extension including to the call queue even though the call does not have an automatic call recording

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Ann Coranes shared this idea  ·  Nov 13, 2025