436 results found
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Add Time Zone selector when scheduling a meeting in RC Video
While using RingCentral Video (I recently switched from Meetings) I noticed when trying to schedule a meeting with a client that the option to select a time zone when setting up a meeting has disappeared. Normally I select our client’s time zone so as not to confuse them when they receive the meeting invite. We schedule meetings with clients in many different time zones, so having the ability to schedule the meeting in their time zone is pretty important to our company.
1 vote -
Add 'Hide Self View' option to RC Video
In RC Meetings, there used to be a 'Hide Self View' option. My boss says this was one of the most important features to him. We have noticed that now we are having to switch to RC Video, the 'Hide Self View' option is no longer available. Is there any way at all to get this feature added to RC Video? It is distracting to some of our team to see ourselves on screen while talking.
1 vote -
Auto-messaging for scheduling a meeting
The customer has auto-reply text messaging where he wants to associate the meeting invite link so that once he sends the messages, his clients will be allowed to schedule a meeting on the date they prefer. He is recommending, if possible, adding it as one of our features so that all their clients can have the capability to arrange a video meeting.
1 vote -
Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...
...cipants. When scheduling a meeting via the Global Actions option via Salesforce, the only option is copy the meeting manually for you to enter it via email instead of giving the option to send an invite to the participants involved.
1 vote -
RingCentral Video participant list report
Submitting on behalf of a customer.They would like to have the ability to generate a report of who are the attendees of a RingCentral Video session. They understand that the participant list can be viewed on the interface where the session can be re-played but it is not an efficient way of doing it especially if the admin is not a part of that session.Thank you
1 vote -
Meeting Recordings Management
Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!
1 vote -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
1 vote -
Waiting room music to be played while waiting for the meeting to start.
When a meeting is waiting to start, could there be a way to have music or some other noise be played while the user waits, or to have an option to toggle on or off the music based on their preference?
3 votes -
Change the label in RingCentral Video Meeting
You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest.
8 votes -
RingCentral Video Option to Record Meetings between Cloud and Local Storage
RC Meeting have an option when recording and save it either to your computer local storage or to the cloud. This option is not available to RingCentral video yet. It has cloud recording only.
2 votes -
Share Video Recordings to Team Threads
It would be very useful to be able to share the recordings to a team thread. I saw another idea where they are, asking to be able to share a link, which would also work. However, we can already share this to an individual inside of our groups, it would be super helpful to be able to share it to a whole team at once.
2 votes -
Hide Name/Alias labels for privacy
Some competitors have a feature where they can hide or change the name of the host of the meeting.
The use case is:
1. Customer is in healthcare and offers telehealth services.
2. The host of the meeting wants to protect their own privacy by hiding their full name to customer/patient. They would like to show just first name or similar.
This is naturally not an issue for internal meetings.1 vote -
Ability to receive Email Notifications when a Member sends chat to Teams while offline or Online
Not all the time the user will look on the appto see if they have new Team chat messages
1 vote -
Add admin setting - Turn off Camera for participants
Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.
10 votes -
Option to Extend Meeting Duration
It would be helpful if we will be notified once we are about to reach the 1-hour duration of the meeting before automatically ending it. There are times that we have to extend the meeting and automatically ending it is really not good. Or might as well make do not automatically end the meeting even if a duration is set unless the host end it.
1 vote -
Ability to customize the color of the annotation marker
The customer wants to have an ability to change the color of the annotation marker to a different color when using the RingCentral Video.
1 vote -
link to video call that gets recorded and saved
for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key
1 vote -
Ability to disable "unmute with spacebar" in RCV meetings
If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.
41 votes -
There should be tone when dialing out using Invite by phone in RingCentral Video
You will not hear anything when you select invite via phone and you enter the number and hit call.
1 vote -
Allow comments/sentence/disclosure for compliance on RCV for Meeting Invite
1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.
4 votes
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