1393 results found
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RingCentral Room Connector Support for Both SIP Calls and Video
Currently, RingCentral Room Connector licenses are designed to facilitate SIP calls exclusively for Room systems. However, there is a growing demand for integrating both SIP calls and video functionalities within the Room Connector framework. This feature request aims to expand the capabilities of Room Connector licenses to support both SIP video and phone calls seamlessly, providing users with a comprehensive communication solution.Problem Statement:Limited Functionality: The existing Room Connector licenses are restricted to supporting SIP calls only, leaving out the crucial aspect of SIP video calls.Fragmented Experience: Users need to purchase separate licenses for SIP video functionality, resulting in a disjointed…
1 vote -
Option to choose a pre-determined location of the webinar poll
It would be great if we had the option to be able to choose a pre-determined location as the webinar host as to where the poll would display
2 votes -
Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.
Current Remote Control support for RingCentral Video Meetings requires a full screen and RingCentral App for desktop.Providing the Remote Control feature while using the RingCentral App web version will allow a new user to utilize the Share Screen remote control without the need to register to RingCentral and install the RingCentral App for desktop to use the remote control feature.
6 votes -
ics file flagged by outlook
cx wants RC to remodel or reconfigure how the ics file is generated since outlook recent update has made the .ICS file flagged for potential risk
1 vote -
Change Names
For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!
4 votes -
Screen Guiding
I see you have an "annotation" feature when sharing your screen. It would be cool if the presenter could see what you are circling real time on their screen. So instead of having to say "click the X in the upper Right, you could use your mouse to either point them to that or circle it. Many companies use that kind of feature for customer service to guide the customer to where they need to go. I understand why actually being able to click on their screen might be an issue, but maybe being able to see a guide mouse…
1 vote -
Dial-in option for Webinar Attendees
Customer would like to have an option for the attendees to do a dial-in for their Webinar.
11 votes -
Needs to have full support for RCM within VDI environment
Needs to have full support for RCM within VDI environment as their meetings crash when it is done inside the VDI.
1 vote -
Add virtual background in ringcentral on a Web browser
add virtual background in ringcentral on a web browser. So the back ground be change on the web brower, So a person can hide their bedroom or kitchen when in a meeting
1 vote -
Replace "MUTED" voice with much quieter beep
When using RC Video phone audio please replace the voice that says (extremely loudly) 'muted' and 'unmuted' with a much much quieter and less obnoxious beep or bloop noise. Most modern meeting audio systems use short sounds to indicate this, and users can easily adapt to it and understand which tone means which. The voice takes forever to say what button you pressed and is so loud every meeting becomes a game of trying to time your muting/unmuting just at the right time so you can hear AND be heard, which is annoying.
1 vote -
2 votes
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Upcoming meeting only show 4 days in advance
If a meeting is setup in 2 weeks from now, the meeting does not show up under the upcoming meetings tab. It would be helpful to show all upcoming meetings. Or, at a minimum show a certain number of meeting scheduled regardless of date in the future
5 votes -
Allow users to add contacts via person's Ring Central profile name, in addition to adding contacts via email.
Instead of only offering one option (invite by email)to add new contacts, allow Ring Central users to add new contacts using the new contact's Ring Central profile name as an additional option for adding new contact to Ring Crntralbb
1 vote -
Support for virtual cameras (such as OBS Software) for RCV in the Desktop App
I can see the OBS studio virtual camera as a selection. It shows the camera is working on the video preview page and is a selection on the menu however on the actual meeting it is a blank screen. this works perfectly in teams if I select the OBS virtual camera to broadcast into meetings, why does it show up as working in the preview but not the actual meeting in RCV?
2 votes -
allow the "what I am sharing" preview to be increased in size and not just as a thumbnail view
allow the "what I am sharing preview to be increased in size and not just a thumbnail view
2 votes -
Bulk Downloading of Reports
We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.
2 votes -
Make it possible for clients to redact certain parts of their screen when screensharing
This would be useful for clients needing remote support, using the RingCentral video platform. Sometimes clients will want to hide sensitive data, allowing them to redact certain areas of their screen would allow them to maintain that data privacy.cobrowse.io has this feature and this would be a great addition to RCV.
6 votes -
Default to end-to-end encryption for personal meeting
I would like to have a default to end-to-end encryption on my personal meeting rather than having to manually turn it on and off.
1 vote -
Wants to have an option to share the video recording to an email distro or group.
The customer wants to have an option to share the video recording to an email distro or group.
1 vote -
White Label and custom message in RCV waiting room
Allowing customers especially in healthcare to white label and customize the logo and messaging in the RCV waiting room.
12 votes
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