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1389 results found

  1. We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.

    99 votes

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  2. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    17 votes

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    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  3. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    37 votes

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  4. Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.

    15 votes

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  5. Even RC employees are struggling with UX with translation feature for Q&A, so next points:
    - can translation be set to default language of customer? by his/her RC settings
    - make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button

    14 votes

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    1 comment  ·  Webinar  ·  Admin →
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  6. Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.

    3 votes

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    2 comments  ·  Other  ·  Admin →
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  7. Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  8. As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.

    2 votes

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    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  9. The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US

    It would be helpful if we will have the same capability in Webinar for RCV

    3 votes

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  10. In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…

    9 votes

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    0 comments  ·  Webinar  ·  Admin →
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  11. So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
    It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.

    6 votes

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  12. Ability to check each user RingCentral app video/meeting version using admin portal

    11 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  13. When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  14. Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,

    Main task is complete after all subtasks are completed by team members.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  15. We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.

    5 votes

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  16. They would like to add a specific screen that will stay during video meeting for sign language interpreters.

    Requesting to add a separate screen for sign language interpreter.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  17. On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.

    The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.

    5 votes

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  18. Ability to change the Conference dial in number to a Tollfree number/ local number

    6 votes

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    1 comment  ·  Webinar  ·  Admin →
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  19. The customer would like to have the ability to recover deleted RCV.

    3 votes

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  20. Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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