1393 results found
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Adding outside links to follow up emails to attendees
Adding outside links to follow up automated emails to attendees
1 vote -
Add external contacts without completing the template
The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.
1 vote -
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.
1 vote -
Adding Phone Users
We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.
1 vote -
Remote employee can be monitored via video
Customer is requesting video monitoring for his employees
1 vote -
Ability to change line 1 and line 2 presence for Deskphones
Feature Request : ability to change line 1 and line 2 presence for Deskphones
Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it
Current behavior : Line 1 and Line 2 is locked by default to the users
Brand : BT Business
1 vote -
Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
4 votes -
Meeting transcription export for a team
As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.
2 votes -
Recurring option in Webinar for RCV
The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US
It would be helpful if we will have the same capability in Webinar for RCV
3 votes -
Requesting to add a separate screen for sign language interpreter.
They would like to add a specific screen that will stay during video meeting for sign language interpreters.
Requesting to add a separate screen for sign language interpreter.
2 votes -
1 vote
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Allow Users to change video quality
Some colleagues have bad internet connection, so, reducing the video quality would help to get better audio
1 vote -
Support for AirPods Max call controls support for RCV desktop
AirPods Max allows you to mute/unmute by pressing the digital crown or end call by pressing it twice. This is supported on our mobile client, but does not work on our desktop client
1 vote -
Improve Accessiblity to Reactions
I love reactions! However, it can take several clicks and mouse movements to actually access reactions. Then you have to do all of that again so you can turn the reaction off. This makes it a little clunkier to use reactions and it is easier to just raise my hand in person than to use the hand raise reaction.
My suggestion is to add the ability to pin or open a pop up with the reaction options during the meeting (Similar to the chat pop out) or open the reactions menu just by hovering over the button. Or maybe the…
1 vote -
modifying task without duplication
Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.
3 votesNeeds More Information ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you!
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Ability to share a portion of the screen
Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.
2 votes -
Use External Camera on mobile app
Use External Camera on Mobile App
1 vote -
Allow reprocessing of transcriptions for recorded videos
Allow transcriptions to be reloaded for video recordings where it fails or the transcription setting was not turned on so they can be utilized.
Using past recording transcriptions would be very useful for our business for adding to our knowledge base along with a handful of other reasons.
1 vote -
Automatic bidirectional message translation in RingEX based on a users regional settings
In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:
The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.
When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).
For the automatic translation suggestion mentioned above in 2, I propose adding…
17 votes -
picture in picture options for visits
Having the picture in picture when clients join a meeting and even when we share screens is important and critical. Lately i notice even with screen share its not working. also I submitted this idea about a year back and still not implemented. Ring Central please work on this as this is important as a provider.When sharing screen and expecially when seeing patients so we can easily document. this feature is needed /Critical and would benefit your company on a larger scale. Kindly implement asap, thank you
1 vote
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