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1488 results found

  1. Ability to check each user RingCentral app video/meeting version using admin portal

    15 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  2. 2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.

    2 votes

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    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  4. Please add a feature where video creators can play video presentation while users are waiting to be approved to join a certain meeting.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  5. One of our customers has been having issues with their Video Quality. The recommendation is to have the User Enable their HD Video. The company has 1200 users. Instructing people one by one is not exactly efficient or sustainable. The customer request is to have a global setting to enable HD video across the organisation.

    4 votes

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  6. This would be great to have ability to search events, have them listed out, and print the list. AND also to be able to print the calendar out.

    2 votes

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    New  ·  0 comments  ·  RingCentral Events  ·  Admin →
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  7. Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.

    Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.

    4 votes

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    1 comment  ·  Rooms  ·  Admin →
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  8. In RingCentral MVP App contacts search capability; like when dialing a user extension number with non-unique email address; it should only show one entry with the user extension number. As of this time, it shows multiple entries since the Search feature is showing all those with the same contact email addresses. Or, one user profile will show multiple user extension numbers with one contact email address.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  9. : Please enable the option to schedule recurring webinars based on hours, allowing us to accommodate different time zones for the same event. This would ensure that participants can access all occurrences of the event on the same day, based on their preferred time.

    1 vote

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  10. Nvidia Broadcast uses AI to provide advanced features like background noise removal, virtual background effects, and video noise reduction. These features significantly improve video quality in video calls, and perform better than the ones integrated in RingCentral itself. This feature is supported in RingCentral for Audio, but does not currently work for video.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  11. Allow direct streaming to LinkedIn Live or ability to stream through a LinkedIn preferred partner third-party tool like Restream, Socialive, Switcher Studio, or Vimeo.

    1 vote

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    New  ·  1 comment  ·  Webinar  ·  Admin →
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    • is there any solutions for removing the visibility of names in the waiting room.
    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  13. In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…

    9 votes

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    0 comments  ·  Webinar  ·  Admin →
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    • Our customer called and he also wants to receive RingCentral offers and billing updates like how is the email in billing contact info is receiving updates.
    • Educate cx that the billing contact info can only take one email putting multiple emails to its box is a feature request
    5 votes

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    1 comment  ·  Other  ·  Admin →
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  14. The client wanted to invite people on video meeting using the "invite by phone" and there should be an option to open the camera.

    11 votes

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    Implemented  ·  Harish Narayan responded
    Invite by phone — an older feature that called a participant in over PSTN — is being retired due to very limited use, and it's separate from Smart Invite. Smart Invite now lets a host call a coworker directly into a meeting as a full participant who can turn on their camera


  15. Ideally, we have a feature where we click a create link or create text to ask someone to give us permission to see their screen. We are on a separate phone or work phone, but we can shoot them over a quick link, that allows us to tap into their screen. All the same features as a presenter sharing their screen on a video call. Once the link or text has been sent, it has a protection message, do you agree to share your screen, and please make sure you have all windows or content closed so we don't see…

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  16. Integrate RSVP info into RCV meetings

    I would like to see the Outlook RSVP information of "Accept" or "Decline" added to my RCV video meeting so I can easily see who I should expect to join the meeting. It is a pain to toggle back to the meeting invite when you are sitting on a call and you cannot tell who is supposed to join or not. Would be nice if there was a clear way to see the RSVP list so you aren't just waiting for people who maybe said "no" on the invite.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  17. The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.

    Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.

    By…

    5 votes

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  18. Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,

    Main task is complete after all subtasks are completed by team members.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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