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  1. When a Calendar service becomes unauthorized, for example when an OAuth2.0 token expires, administrators are not notified.If admins were able to be notified via email, this would allow them to proactively reauthorize the calendar service. This would help avoid a situation where users enter a room expecting to be able to join meetings from a calendar.

    1 vote

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    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  2. Please create an easy way to be able to stream meetings to social media like youtube.com, facebook.com and the like.Our organization like many others have public meetings and with the new normal of hybrid meeting environments allowing us to stream to social media allows for more of the public to have access to those public meetings.

    4 votes

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  3. We would like to see the presenter as well as their shared screen showing the presentation. We do not like the ghostly affect of the presentation setting.

    1 vote

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  4. How about allowing users to control screen and place them into the waiting room like you had prior to the update?

    1 vote

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  5. Allow an option to paste the meeting info to be at the of the email chain instead of the at bottom. Currently if the user has long email chain and schedules via the scheduler then it pastes at the bottom of the email making it hard for the receiving end to notice the meeting info.

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  6. it would behove the webinar platform to have a breakroom option - as our competitors already have it

    1 vote

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  7. A customer has complained that the entry tones upon entering meetings are too loud and that if a user mistakenly answers their phone for a meeting and holds the phone to their ear (full scenario described below), they are then blasted with a really loud entry tone (around the 100dB region) if their phone volume is up to max.User has requested the ability to lower the volume of the entry tone to something like loud/medium/low or a sliding scale of 1 - 10 to be able to select a more "comfortable" tone for scenarios like this.Scenario reported by customer:iPhone is…

    1 vote

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  8. Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.

    5 votes

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  9. Right now, I have the RingCentral app open and my status is "Available" while I'm in a RingCentral webinar as a participant. It would be great, while the app is open, to show some other status similar to a video status that automatically updates and lets my contacts know that I'm not available, but in a "video" meeting. It would be a bonus if there was an icon instead of just a red circle, so that there was more information provided to all contacts.

    4 votes

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    Planned  ·  0 comments  ·  Webinar  ·  Admin →
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  10. 1 vote

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  11. When we schedule an RCM via RC Scheduler in Outlook, the invite is populated with a ton of information. We'd like to modify what is populated at a gloabl level. Currently, we can only make a global modification for webinars. We used to be able to make these type of adjustments when we were with Zoom. We expect that we should be able to do the same thing with RCM.We have worked with Support (Case #17054616) to no avail.

    1 vote

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  12. The virtual background is available on the desktop version and the mobile app version, but it is not available on the Chromebook app version. When will this be available. This is beneficial for remote workers.

    1 vote

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  13. We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.

    1 vote

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  14. The ability to pause your screen share is extremely helpful. For instance, while your client is asking a question, you pause the share to locate the information in order to answer their question. This was something you were always able to do using RingCentral Meetings, but has been discontinued under RingCentral Video. This feature also sets you apart from most other web conference platforms.

    56 votes

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  15. When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.

    29 votes

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  16. For users who are not on office 365 or other supported versions, we are unable to see our up coming meetings inside the RingCentral app now. Could we add a button when a meeting is setup that would automatically create an event to our personal RingCentral user. OR if you want to take it a step further allow us to add a team? This way the meeting will show in our RingCentral Calendar and we will not have to go all the way into our outlook to attend a meeting.

    17 votes

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  17. When a meeting is scheduled, all registered participants should be called automatically.If I am a participant in a meeting but was not present at the start of the meeting, the client should display that a meeting is currently running and that I have the opportunity to join it.- like in a live huddleThere are several providers in the European market that provide this function, this is a very big disadvantage for us and also it is convenient because not constantly someone comes too late.

    9 votes

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  18. ...pecific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.

    2 votes

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  19. It appears this was a feature in the Meetings App, but is not available in the current version of the Desktop App and our account does not allow us to run Meetings.This is helpful when staff are in a video meeting and they want to hand off control to another presenter or tech support person.

    187 votes

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  20. Allow for automatic RingCentral video meeting transcription and recording.Similar to automatic meeting recording in RingCentral Meetings.

    4 votes

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