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Developer Platform, APIs, & Integrations

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  1. Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to contact your colleagues that are not in salesforce. This is usually the company directory that is available in Microsoft/Google.

    1 vote

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  2. ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.

    1 vote

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  3. good for scheduling, lead gen and follow up

    1 vote

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  4. 1 vote

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  5. Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.

    1 vote

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  6. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings

    1 vote

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  7. A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

    1 vote

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  8. This is a CRM and client marketing app.

    1 vote

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  9. Useful to be able to integrate the 2 for efficiency of use.

    1 vote

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  10. I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/

    1 vote

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  11. did not find service autopilot on the list of supported apps please creat an APA

    1 vote

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  12. Connect Senta CRM to be able to call from a website and flash up on screen who is calling

    1 vote

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  13. Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

    1 vote

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  14. Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

    1 vote

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  15. We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

    1 vote

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  16. It would be great if you could look at native integration with Gorgias https://www.gorgias.com/Currently we need to use integrations through companies like Pipedream.

    1 vote

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  17. Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.

    1 vote

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  18. Useful for Zoom, would like for RC

    1 vote

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  19. According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respectively." Unsatisfied with zoom's 40min limit, a lot of organizations with Word Press websites would welcome a way to manage their webinars from WordPress similar to this plugin: https://wordpress.org/plugins/video-conferencing-with-zoom-api/

    1 vote

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  20. Our Ricoh copiers have the Smart Integration software. Companies like eFax, eGoldFax have apps to send faxes directly to their services without a need for a POTs line or ATA device.

    1 vote

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