632 results found
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LASSO CRM integration
This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.
1 vote -
Jabra evolve2 75 headset integration
Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.
1 vote -
Archiver (SFTP) to support auto-generated SSH key passwords.
Please add Azure SFTP with SSH as a solution to your archiver, Azure is the second largest cloud hosting provider, and yet no solution from RC. We want data secure within our environment and encrypted while in flight and at rest, the reason we want Azure with SSH.
1 vote -
ServiceNow Virtual Agent (Bot) Integration for Glip
MS Teams offers a ServiceNow Virtual Agent (bot( integration with their messaging platform. Please see the video linked below at approximately the 10 minute mark to see this in action. https://www.youtube.com/watch?v=pk0a_uEy11UCustomer making a request for RingCentral to offer a similar integration.
1 vote -
Bonafide ERP Integrations
Please let me know if you guys have any integrations or apps with BONAFIDE.
1 vote -
integration with levitate.ai
We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.
1 vote -
publish Five9 UC Adapter App into Avaya Cloud Office App Gallery
publish Five9 UC Adapter App into Avaya Cloud Office App Gallery
1 vote -
Integration with JobAdder
JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.
1 vote -
Please add Any.do app for add-in integration
This is the best to-do list, daily planner and organizer
1 vote -
Pipedrive-Text from Mac app
When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS
1 vote -
BATS CRM
Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral
1 vote -
Why is that automatic call recording records on hold marketing when calling and not called?
I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?
1 vote -
Notification bot to pull notification from Crowdstrike Falcon
It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.
1 vote -
Allow QQ Catalyst integration in RingCentral
QQCatalyst is a 3rd party program, an Agency Management System that provides operational, marketing, and sales pipeline management tools. Purposely wanting to integrate in order to have the ability to get the profile of caller on a pop up.
1 vote -
Integration with PharmacyRX
Better service the independent pharmacy market with an integration with PharmacyRX who is a leader in that space.
1 vote -
1 vote
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Have Ring Central status appear on utility bar in SF
Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?
1 vote -
Ability to Subscribe to an Article
This would allow someone to subscribe to an article and when there are any changes they could be alerted. This was first realized with the Troubleshooting TCR application rejections article. As more rejections are added, it would be helpful to receive an alert that there is new information or rejection codes have been added.
1 vote -
ADD Terra Tools
Some Companys like Phsysiotherapist using this Software for Administartion of theire Patients. This would be very helpful if this tools would be integrated in Ring Central
1 vote -
Adding customize field after call using google extensions integrated with Zoho CRM
Customer wanted to have another mandatory field in the dialog box with fields that needs to be answered whenever they end the call using Ring Central extensions then it will send the information to their Zoho CRM. Customer mention that it is like a customized field that they can edit anytime.
1 vote
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