789 results found
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Salespype CRM integration
Would allow calling functionality to the CRM.
1 vote -
integrate glip w/ ticktick
Integrate tasks with ticktick projects app.
1 vote -
Integrate SMS with high-velocity sales in SalesForce
Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183
1 vote -
Kindly add application or CRM intergration with The Britsoft
Kindly add application for CRM Intergration with the Britsoft
1 vote -
disable Provisioning related email alerts sent to users
We are planning to FULLY turn on AD/azure Provisioning for Ring Central
Every time I test with Provision on demand an email alert is sent to the user.
I don’t think it should be triggered at all, should be just added to a daily report Admins can view
daily report of all Provision related changes1 vote -
‘Works with Slack’ as installed app
Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally, I should be able to go to the app tab in RC and open Slack. You have integrations with Google in your ‘Works with Google’ section you should have ‘Works with Slack’ as installed app. There’s incredible need to to contain where conversations are happening and centralizing the activity it’s a huge miss not to offer this.https://www.ringcentral.com/apps/slack
1 vote -
Need option for the agent to send incoming calls to voicemail from the google integration Windows system notification
When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app first so the can see the app screen.
1 vote -
Integrate Company Cam for photo uploads
when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.
1 vote -
Add a field to capture the number a user dialed in the Salesforce Integration
The inability to attribute a phone call via Salesforce is a bit alarming as this is a huge miss on RingCentral's part. One of the primary reasons to have multiple phone numbers beyond the obvious of going to different people is to attribute where a user found you and called in from. The current Salesforce integration (July 2022) doesn't surface the number that was dialed and therefore lacks the capability to setup dashboards capable of attributing calls from various locations and ability to view the data alongside other Salesforce data. This data exists within the RingCentral portal reports but is…
1 vote -
Advyzon CRM
Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!
1 vote -
LASSO CRM integration
This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.
1 vote -
Jabra evolve2 75 headset integration
Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.
1 vote -
Archiver (SFTP) to support auto-generated SSH key passwords.
Please add Azure SFTP with SSH as a solution to your archiver, Azure is the second largest cloud hosting provider, and yet no solution from RC. We want data secure within our environment and encrypted while in flight and at rest, the reason we want Azure with SSH.
1 vote -
Pipedrive integration availability in mobile app
Need to have the feature to be able to use the app even outside the office.
1 vote -
ServiceNow Virtual Agent (Bot) Integration for Glip
MS Teams offers a ServiceNow Virtual Agent (bot( integration with their messaging platform. Please see the video linked below at approximately the 10 minute mark to see this in action. https://www.youtube.com/watch?v=pk0a_uEy11UCustomer making a request for RingCentral to offer a similar integration.
1 vote -
Bonafide ERP Integrations
Please let me know if you guys have any integrations or apps with BONAFIDE.
1 vote -
integration with levitate.ai
We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.
1 vote -
Salesforce Integration - Log Call Recording from RC as a File
Instead of the call recording showing up as a link on Salesforce, customer would like to log the call recording as a file. They are afraid that the link will expire.
1 vote -
publish Five9 UC Adapter App into Avaya Cloud Office App Gallery
publish Five9 UC Adapter App into Avaya Cloud Office App Gallery
1 vote -
Integration with JobAdder
JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.
1 vote
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