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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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  1. 1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  2. 1 vote
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  3. 1 vote
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  4. Give us the ability to use an API to create a registration in RC Webinar with the following fields: CustID, FName, LName, email, OrganizationAlso, provide API so we can pull back information about customer - did they attend, how long did they attend, when did they login, when did they logout, etc.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. RC for Google's search query results dropdown covers the dial pad when a user dials using mouse clicks on the RC for Google dial pad. This drop down can be cleared by clicking outside of the dropdown, but re-appears with matches on additional dialed mouse clicked digits.

    1 vote
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  6. 1 vote
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  7. Customers have requested that Soft Phones display the individual user’s DID instead of the main company number. Logging in with the DID would address this but some customer use SSO to log onto Soft Phones, which would make this not possible.

    1 vote
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  8. The request is to be able to log/record inbound/outbound calls without requiring the user to have an active browser session.

    1 vote
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  9. The request is to integrate RingEX (both voice and video experiences) with Symphony.

    1 vote
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  10. If a Slack Admin settings, allow the Workspace Owner or Admin to set RingCentral as the default calling app. This will give users the ability to click the phone icon to start a call or meeting from a channel or DM.

    1 vote
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  11. Request is to review the API stack available within the new generation of Jabra headsets and explore the consultancy capabilities the data offered by the devices could provide to RingCentral for both contact centre and unified communications customers.

    Business Case:
    https://docs.google.com/document/d/1eQJVBp7eUSPvGC1jOoR2DO7v_kuPxWKBXX0dFgQhiB8/edit

    1 vote
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  12. Currently when a call comes in to a call queue, if he first agent answers the call, the other agents see the call as missed on their respective phones. Agents do not know what was missed or what was answered.

    1 vote
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  13. Telus customers don't currently have Salesforce integration. Telus customer Datanova Software Inc, UID 1049069024, would like to have Salesforce integration. Whether or not the Telus product managers want this is not known.

    1 vote
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