77 results found
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Integration with JobAdder
JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.
1 vote -
Honeybook Integration
Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.
4 votes -
integration with levitate.ai
We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.
1 vote -
ServiceNow Virtual Agent (Bot) Integration for Glip
MS Teams offers a ServiceNow Virtual Agent (bot( integration with their messaging platform. Please see the video linked below at approximately the 10 minute mark to see this in action. https://www.youtube.com/watch?v=pk0a_uEy11UCustomer making a request for RingCentral to offer a similar integration.
1 vote -
Bonafide ERP Integrations
Please let me know if you guys have any integrations or apps with BONAFIDE.
1 vote -
Legal case management software
Like cloudlex or peer. Track incoming calls from within the app
3 votes -
Pipedrive integration availability in mobile app
Need to have the feature to be able to use the app even outside the office.
1 vote -
Need help with integration with SHAPE CRM
Need help integrating RC with my CRM SHAPE
1 vote -
Synchronise Teams Status with ACO Status
Significant time wasted putting calls through to people that are on Teams calls or meetings. Not a great service to our clients keeping them on hold whilst the call rings out
2 votes -
Integration with Keap
Allow a Google add on to integrate with Keap seamlessly
3 votes -
Integration with AgencyBloc
It would be awesome to have an integration into the popular health & life insurance agent crm system. Another provider already works with them, but they are smaller and not as robust as RC. Ideal would be to log and save call recordings directly into client profile within AB and synchronize contacts into RC. AB currently works with Intulse VOIP
2 votes -
LASSO CRM integration
This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.
1 vote -
Can you integrate with the Crestron 4-Series Control System?
We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.
1 vote -
Advyzon CRM
Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!
1 vote -
disable Provisioning related email alerts sent to users
We are planning to FULLY turn on AD/azure Provisioning for Ring Central
Every time I test with Provision on demand an email alert is sent to the user.
I don’t think it should be triggered at all, should be just added to a daily report Admins can view
daily report of all Provision related changes1 vote -
Integrate SMS with high-velocity sales in SalesForce
Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183
1 vote -
Need a click to dial feature for the RC for Google Chrome Extension
The request is for a click to dial feature for the RC for Google Chrome extension.
5 votes -
Expose barging, monitoring, and coaching functionality via API
We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out.But there's no way to give the managers an easy way to hop on that call, instead, they have to dial special star codes (80,81,*82) and then the user's extension. It's not a great experience.Ideally, it'd be nice if there were API endpoints for interacting with those specific features but an acceptable workaround could be making it work if we…
2 votes -
Allowing SIPREC to our pool of SBCs for Call Monitoring
Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.
10 votes -
Add missing office 365 Public Folder contact integration to the new ring central app
We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.
3 votes
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