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Developer Platform, APIs, & Integrations

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573 results found

  1. Business management app from HVAC dealers ...Need to be able to integrate this SaaS provider with my Ring Central options

    1 vote
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  2. While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCentral mobile app.

    2 votes
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  3. ... to see if they have interacted with that client in the past instead of visiting the activity field in Hubspot. When using click-to-SMS via Hubspot, the customer is not seeing the past thread or history, unless they go to the activity fields in Hubspot or if they open their message history from the RC extension. This behavior is identified to be the expected behavior for all integrations by our engineers.This feature, when implemented, will save it a lot of time since it would cut off the time it will take to visit the activity field of the contact just…

    1 vote
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  4. cx wanted that RC app must have capability of checking the logs of all ext

    1 vote
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  5. RingCentral for Hubspot currently allows users to use click-to-dial on any numbers they see in Hubspot. However, Hubspot has a 'Call' icon on every contact which allows them to make calls via Hubspot and it the option to have it use RingCentral for outbound calling once integrated will be much more ideal.

    5 votes
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  6. In the UK we have TPS (Telephone Preference Service - https://www.tpsonline.org.uk). This is similar to the US DNC registry. Allowing an integration into TPS would put us on par with other vendors who offer this service as standard (Voicehost being one of them).This is a request we are seeing more and more of in the UK

    1 vote
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  7. Entresoft is a CRMLeadConnector as well

    1 vote
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  8. intergradtion of vmix application/software

    1 vote
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  9. RingCentral Automator is working perfectly fine if a call comes in to user extension directly. Feature isn't working if call gets routed to a call queue with the even if it routes to the same user.

    1 vote
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  10. It would be nice for a user with a desk phone and the RingCentral app to separate call queue calls from their mobile phone. (Desk phone rings for direct calls and queues, only mobile phone rings for direct calls)

    1 vote
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  11. Some of our users are experiencing problems with sending SMS to T-Mobile Users. We would like to have the ability to send unlimited SMS to Tmobile Users

    3 votes
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  12. This idea is suggested by one of our customers when I spoke with him over the phone. He said it would be easier to make a call using RC app especially when hes driving.

    1 vote
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  13. We are looking to be able to send bulk texts from within Dynamics 365 (preferably the Advanced Find) to Contacts that have opted-in to SMS texts.

    4 votes
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  14. RingCentral Cloud PBX MS teams account would like to have the option to disable False Answer Supervision. current behavior: When a call is received in RingCentral Cloud PBX MS teams, the call gets automatically answered as SIP 200 OK (False Answer Supervision) is being sent right awat. expected behavior: While SIP 200 OK (False Answer Supervision) is disabled.If a call is received in RingCentral Cloud PBX MS teams, an MFA will be sent to the user. The call will only connect when the user authenticates using the code.

    2 votes
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  15. ...rmat .please give me the solution to read my chats when i downloaded backup as file.. Please add chat backup different formats other than json format.

    3 votes
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  16. It would be nice to share voicemail with external emails like (Outlook, and Microsoft) shared voicemail box for a seamless service.

    1 vote
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  17. Intergration Family First Life CRM

    1 vote
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  18. RingCentral for MS Teams 2.0 Embedded Dialer: limit RingCentral communication to RingCentral users.(ware malcomb UID:63084070023)During a recent MS Teams Embedded dialer POC, it seems RingCentral communication was sent to non RingCentral users via MS Teams. (see attached image 1)
    per prospect: "Our users continue to get unwanted alerts from RingCentral that some are reporting as phishing or scams. Perhaps it’s time for us to create a group to control the communication?"
    RC SE installed MS Teams embedded for 6 users (see image 2)
    Kibana research shows notification to potentially possibly 427 different users: https://kibana.int.ringcentral.com/s/default/goto/95c73d594999fbe5d7feed1e9abb81c
    Scott Jiang What is the criteria…

    1 vote
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  19. User wants to have an API which allows him to make an outbound call to a certain number and recipient will hear a custom message

    1 vote
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  20. In really like the current integration with Teams and how it integrates with scheduling perfectly, but I was a bit disappointed to find out that you can't make a video call, only audio. Teams call quality is generally pretty bad and I was hoping to utilize the power of RingCentral.Also I think this would be a big selling point for you guys, if video meetings were possible through the Teams app, this would eliminate the need to have Zoom for this kind of use case.

    1 vote
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