Log recorded calls in Hubspot.
Currently, all recorded calls can only be found under RingCentral's side. It is better if it can also be found on Hubspot's interface.
7
votes
Aya
shared this idea
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Eric Felipe
commented
We currently do not have anyway to have voicemails logged in the activities apart from the message hub within the app unlike call recording where users can see the link to listen to the recording right away. Most users are using the Activity Log and it would help cut down time in productivity if they could access the voicemail logs from there. This is also possible with other integrations, so it's a feature that most customer expect.