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Settings and activity

22 results found

  1. Hubspot authentication

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  2. Use High Velocity Sales dispositions for non-cadence calls

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  3. Noise cancellation feature on the RingCentral for Google extension

    2 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  4. Option to add supported Cities for AD/SCIM provisioning

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  5. Hubspot calls to Deskphone instead of RC Softphone

    4 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe supported this idea  · 

  6. Allow the ability to disable user's access to Automator

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  7. Click-to-dial via Salesforce to connect via their deskphone

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  8. Clio Grow

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  9. Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Eric Felipe shared this idea  · 

  10. RingCentral app | Jira-add in | Ability/setting in the webhook (or somewhere) that would only alert of a new Jira comment without includ...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Eric Felipe shared this idea  · 

  11. RingCentral for Salesforce | Ability to log the call queue call as 1 log, as opposed to having it log per call queue members who missed/...

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting  ·  Admin →
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    Eric Felipe shared this idea  · 

  12. Call waiting audio alert' setting in the RingCentral app to apply to other RingCentral webphones such as Salesforce, Hubspot, or any int...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Eric Felipe shared this idea  · 

  13. RingCentral for Hubspot - Integrate the 'Call' option under contacts to automatically place a call from RingCentral instead of Hubspot o...

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  14. RingCentral for Hubspot | Click-to-SMS should display the SMS history/thread above the field where they can compose the message for them...

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  15. Log recorded calls in Hubspot.

    7 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe commented  · 

    We currently do not have anyway to have voicemails logged in the activities apart from the message hub within the app unlike call recording where users can see the link to listen to the recording right away. Most users are using the Activity Log and it would help cut down time in productivity if they could access the voicemail logs from there. This is also possible with other integrations, so it's a feature that most customer expect.

  16. Upload Custom Cover Page as an Admin on-behalf of the user.

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Eric Felipe shared this idea  · 

  17. Option to integrate Yahoo's calendar and Contacts to the RingCentral app.

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Eric Felipe shared this idea  · 

  18. Search contacts field in Zendesk

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  19. Jabra Engage via MS Teams EA

    2 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Eric Felipe shared this idea  · 

  20. Syncing RingCentral Performance Reports to Salesforce for non-Salesforce users.

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Eric Felipe commented  · 

    Currently, the report within Salesforce (for RingCentral) can only filter answered calls, and calls that were logged via the CTI. However, the realistic scenario is that some users do miss out in logging in to the CTI which causes discrepancy on the report.

    Eric Felipe shared this idea  · 
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