Hubspot Extension - Edit Ringtone & Ringtone Volume
The only way for calls to log into Hubspot is if the RingCentral for Hubspot Chrome Extension is installed. This helps with most calls (not all) logging in Hubspot but the biggest frustration is that the extension ringer, both the ringtone sound itself and the volume of the ringtone is very loud and sounds like an old-school landline telephone. The sound is incredibly distracting and painful. There are no settings to turn this off, change the ringtone or adjust the volume. This can effect how sales/customer service teams perform and if we remove the extension then our calls won't log in our CRM.Please take a look at adding settings to edit the ringtone, ringtone volume or even having a silent ringer as the RingCentral Desktop App does have all those settings.
This feature has not been released. Users can feel free to adjust their volume and ringtone options in the integration!
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Matthew Ludwig commented
...ds like old-school landline). RingCentral for Hubspot (Chrome extension): ringtone settings: off/on, change ringtone, adjust volume. (current ringtone very loud, sounds like old-school landline) The ringtone sound and the volume of the ringtone is very loud and sounds like an old-school landline telephone. Many users find the sound distracting and "painful."There are no settings to turn this off, change the ringtone or adjust the volume.