Settings and activity
4 results found
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212 votes
An error occurred while saving the comment -
18 votes
This feature has not been released. Users can feel free to adjust their volume and ringtone options in the integration!
Lars
shared this idea
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28 votesLars
shared this idea
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79 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here.
Thank you!
An error occurred while saving the comment Lars
commented
Very frequently clients ask the same questions and I have the same exact response or need to send the same link. Other text providers allow canned responses or have text templates making it easy to send texts.Right now: Our company has a canned response text message Google doc that we have to copy and paste from which takes too much time and if you're using the mobile app it's such a pain. PLEASE PLEASE PLEASE consider. This should be a staple. I just came from Salesmsg and this was by far one of THE BEST features
There doesn't seem to be any reporting on text/sms messages. I'd like to see the number of texts sent/received on a daily, weekly, and monthly basis + response rates, and other stats around texting.