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How can we improve RingCentral?

Developer Platform, APIs, & Integrations: Integrations: Other

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Agentcrm Integration

I need direct connection between ringcentral and AgentCRM

1 vote

TRAVIS shared this idea · May 26, 2021 · Report… · Admin →

Will Not Implement · Oct 18, 2021

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AdminByrne Reese (Group PM, RingCentral) commented · October 18, 2021 10:55 PM · Report

@jaljazrawi RingCentral cannot build support for every CRM on the market, but we can provide a great tool that makes creating just such an integration much much easier. Take a look at RingCentral Embeddable:https://developers.ringcentral.com/embeddable-voice.htmlThis product makes it relatively easy for a developer to embed the RingCentral dialer into any web-based product. It can even be packaged as a Chrome or Firefox extension with ease. Open source examples exist for HubSpot and others.

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AdminBecky Hensley (Sr. Manager, Community & Social Media, RingCentral) commented · June 2, 2021 7:30 PM · Report

We'll share this with the integrations team, but have an open API and encourage you to work with AgentCRM to connect with that. You can learn more here: https://developers.ringcentral.com/api-and-docs.html

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