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VM Notifications to email (Outlook)

RE: Voicemail notification emails received in MS Outlook Client. when users delete the message containing the notification and attachment, the actual Voicemail message is also deleted from the RC system.Customers email platform is MS O365This is a Cisco feature: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/unified_messaging/b_11xcucumgx/b_11xcucumgx_chapter_01.html

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  • Scott commented  ·   ·  Report

    Provide additional setting in User settings - Messaging Notifications - to delete voicemail messages, after they have been emailed. Primary reason is for customer with two different Voicemail platforms - Teams and RC - User will have VM on both platforms. - This feature will reduce confusion and administration as Outlook will be the only repository for voicemail.