Settings and activity

6 results found

1. Microsoft Dynamics Mobile Integration

   1 vote

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Porang shared this idea  ·  Jul 24, 2020

2. VM Notifications to email (Outlook)

   13 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Porang shared this idea  ·  Nov 3, 2020

3. Add "Invite by Contact" or "Invite by Video" to RCV desktop/web App

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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4. Position in Queue, Estimated wait time, and Call queue caller call back feature

   225 votes

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   38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌

   
   

   This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.

   
   

   Learn more here:

   Managing greetings, wait messages, and music settings for call queues.

5. Bring back the pause screen share feature

   62 votes

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   Future Consideration  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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6. Remove the audible web chat noise when launching Service Web

   14 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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