Settings and activity

15 results found

1. Service Web - Segmented access to multi-site user data

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Scott shared this idea  ·  Feb 5, 2021

2. Additional Field in User Provisioning for multiple site customers

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Scott shared this idea  ·  Mar 23, 2022

3. ServiceWeb - Additional Local Numbers - Streamlining Deletion

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Scott shared this idea  ·  Nov 5, 2022

4. Call-Back Support

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Scott shared this idea  ·  Feb 25, 2021

5. System Admin access to RCCC admin portal from within ServiceWeb.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Scott shared this idea  ·  Oct 13, 2022

6. MS Teams embedded app to include chat and video

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Scott shared this idea  ·  Jan 30, 2023

7. VM Notifications to email (Outlook)

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Scott commented  ·  Jun 11, 2021  ·  Edit…  ·  Delete…

   Provide additional setting in User settings - Messaging Notifications - to delete voicemail messages, after they have been emailed. Primary reason is for customer with two different Voicemail platforms - Teams and RC - User will have VM on both platforms. - This feature will reduce confusion and administration as Outlook will be the only repository for voicemail.

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8. Embed agent into RingEX

   46 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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9. ability to use license from parent cost center when adding user to child cost center

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Multiple managers of User Groups

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Sync VM notification email with RC VM status

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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12. Inbound Group SMS Text

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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13. Separate Directories in Multi-Site Environment

    55 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Allow Softphone to be after a desk phone is user's Ring Group

    23 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Mobile Browser Support for RCV

    10 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPhillip (Director, Product Management, RingCentral) responded

    Participants can join RCV meetings from Chrome on Android and Safari on iOS