Automatically turn off workflow during certain times
I need the RC to automatically shut off and NOT contact customers before or after the hours of 9am to 9pm central time
2
votes

This capability is inherent to Workflow Builder. If you need to create a workflow that only operates during certain times of day, you only need to implement that logic within the workflow. We recommend installing the SMS after-hours autoreply template to see an example of how to construct a workflow that is bound by certain timeframes.