Sync Hubspot contacts with RingCentral
Sync Hubspot contacts with RingCentral to display them under 'Contacts'
https://ecosystem.hubspot.com/marketplace/listing/ringcentral-data-sync is available but the customer would prefer an easier way similar to how we support them for Google and MS365
Eric Felipe
shared this idea
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Pamela
commented
Right now, the HubSpot–RingCentral contact sync only adds contacts to the admin’s personal directory, so other users can’t see them. The RingCentral team suggested exporting the synced contacts as a CSV and importing them under the company directory, but as a fast-growing business with contacts being added and updated daily, that process is very time consuming.
This limitation is critical, as it directly impacts our team’s ability to access up-to-date contact information and communicate efficiently. It would make a huge difference if synced contacts could populate a shared or company-wide directory instead of just the admin’s personal one. Setting up individual syncs isn’t an option, since not all users can be admins on both platforms.
