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Caller ID for Call Queue Pick up members

Call queue non-members and pickup members should have the option to use the call queue Caller ID, even if they are not part of the call queue.

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  • Margaret commented  ·   ·  Report

    We have a call queue that is a nurse's line and we want that to show as Caller ID for medical staff so people call that number and not the number of the staff person. We don't want all the medical staff getting calls for the call queue, plus there is a limit of 50 extensions per call queue so it would not even be possible to add everyone to it.