Settings and activity

119 results found

1. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jun 19, 2026

2. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

   13 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jun 12, 2026

3. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

   13 votes

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   Princes supported this idea  ·  Jun 5, 2026

4. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jun 4, 2026

5. Able to send/receive faxes as RTF or TXT

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jun 3, 2026

6. Recover previously deleted blocked numbers.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  May 29, 2026

7. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  May 27, 2026

8. Support for Receiving Short Code SMS on RingCentral Numbers

   24 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  May 27, 2026

9. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   35 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  May 27, 2026

10. Underlying carrier support receiving short code

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  May 27, 2026

11. Faxing: Ability to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    14 votes

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    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  May 18, 2026

12. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    24 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  May 8, 2026

13. Ability to view what specific activity of users

    3 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Apr 9, 2026

14. AI Receptionist’s Transfer by Context feature where, when a caller uses a trigger phrase (for example, “Loan Officer”), the AI Receptionist

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Apr 2, 2026

15. Bulk Actions

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Mar 24, 2026

16. Unified Device Management

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Mar 24, 2026

17. Client Performance

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Mar 24, 2026

18. Ability to see the weighted mean on Real Time Dashboards

    15 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Mar 20, 2026

19. ability to delete the main Super Admin extension from the Admin portal

    42 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Mar 20, 2026

20. Call Recording - Ability to be Paused by Caller(external)

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Mar 19, 2026