Settings and activity

63 results found

1. Call Logs enhancement for OB faxes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Sep 11, 2025

2. Real Time Dashboard Updates

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 11, 2025

3. Intercom Calls from outside

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Sep 9, 2025

4. Monthly Automated Fax Logs Report

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Sep 4, 2025

5. Add Audio Settings (Noise Suppression) to RingCX Browser Version

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 1, 2025

6. Improve the auto-detect to Computer Audio Devices.

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 1, 2025

7. Download SMS logs with Customized Columns

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 28, 2025

8. Disable cover page automatically

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 25, 2025

9. AI Notes in Microsoft Teams Embedded RC App

   4 votes

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   New  ·  1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Aug 21, 2025

10. Role-Based Access Control by Site and Department

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 20, 2025

11. Set a designated keypress for repeat menu greeting

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 15, 2025

12. Enabling SMS feature automatically

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 13, 2025

13. SMS Retention

    122 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 12, 2025

14. Block Robocalls per site

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 12, 2025

15. Analytics regarding Text Messaging/SMS

    245 votes

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    Future Consideration  ·  31 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 12, 2025

16. Add Dial In Number in Conference Call for Tees, Alberta

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 11, 2025

17. Option to answer limited number of active calls per call queue

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Aug 8, 2025

18. Option to Fully Disable Fax Capability on Voice Numbers

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 8, 2025

19. Option to disable or enable fax feature for the entire account in the Admin Portal

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 7, 2025

20. Multiple User on Operator

    15 votes

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    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 7, 2025