Settings and activity

97 results found

1. Bypass AI Receptionist Greeting

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Feb 26, 2026

2. Preserve Chat History When Re-Enabling Extensions

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Feb 25, 2026

3. Export Call Queue Tree

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Feb 17, 2026

4. Export Call Queues with all Call Queue details - Reports Feature

   27 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Feb 17, 2026

5. Yealink Softkey Programming Should Be Available in the Admin Portal

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Feb 9, 2026

6. Add "History" Feature in Presence Settings in Admin Portal

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Edit…  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Feb 9, 2026

7. Call transcripts in reports

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Feb 9, 2026

8. Need SMS 2 Factor Authentication Capabilities

   26 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 30, 2026

9. Control CNAM of Caller

   5 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 22, 2026

10. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

    8 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jan 12, 2026

11. Caller ID for Call Queue Pick up members

    4 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Jan 8, 2026

12. caller id info in the call queue pick up member is not showing

    7 votes

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    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jan 8, 2026

13. Outbound Calls Tagged as Robocall | RingCentral

    107 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jan 8, 2026

14. Custom Inbound Caller ID

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jan 7, 2026

15. Audible Office-Wide Ringing for Softphone Users

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Dec 19, 2025

16. dials out to multiple phone numbers at one time.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Dec 19, 2025

17. Prevent external recording of video meetings or webinar

    3 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Dec 15, 2025

18. Remove background noise for calls connected to AI Receptionist

    11 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Dec 12, 2025

19. custom role for a user to access a specific site only

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Dec 9, 2025

20. Video Meeting Transcription Generator for Failed Transcript

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Nov 21, 2025