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1009 results found

  1. Add "Ask First' Feature to HubSpot Plug In

    You can only blind transfer with the HubSpot Plug In. We need to be able to talk to who we are transferring to first. Please add this feature. It is already a RingCentral Feature just need the option added to the HubSpot Plug In.

    5 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  2. Interact with OSTicket

    I have found some integrations with other ticket and collaboration systems.It would be nice and integration with https://osticket.com/ tooThanks

    2 votes
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  3. want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outl...

    ...ook calendar. want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outlook calendar

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  4. HoneyBook CRM integration

    Add HoneyBook CRM

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Integrate multiple domains on one account with multi-site setup

    Right now, we only have the option to use one domain per account.
    With a multiple site set up, it will be great if we can integrate each site to a different Microsoft Teams domain.
    For example, one site is name@emortgagecaptial.comname@emortgagecaptial.com and the other is name@saxumventures.comname@saxumventures.com. They are two different Microsoft accounts.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Integration with Neat frame for Telehealth/Scheduling use cases

    CDW is selling Neat like hotcakes for their video side compatibility with Zoom and I can tell you we are missing a large market piece that only keeps growing with the Neat brand. This is for the Telehealth/Scheduling use cases

    1 vote
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  7. RC for Salesforce calls - Leads

    when someone calls RC Main they wanted to have a new Lead in Salesforce

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Poly Lens app

    Poly Lens app not support by RC

    20 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
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  9. Answering Service

    We are a small business and if we aren't available our calls are routed to an answering service. If a call is missed, the answering service blames ring central and vice versa. It would be nice if there was an integration.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  10. New Intregration

    Integrate Connecteam App

    1 vote
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  11. Mass update setting of Cloud PBX portal for all users

    Would like to have a setting for Mass update setting of Cloud PBX portal for all users.This will help to make changes easily for all the user who is using or integrated with cloud PBX.

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Add Spinify as an integrated app.

    Add Spinify (gamification platform) as an integrated app.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Add Call Queues to Zapier Integration

    We use Zapier to run a variety of automations whenever there are missed calls. Unfortunately, we cannot build any automations around call queues as this feature is not supported in the Ringcentral integration with Zapier which limits how we set up the system. Either we use a virtual user (that can integrate with Zapier) that forwards calls to multiple call agents or we use a call queue (that cannot integrate with Zapier) and give up all this extra functionality.Please add call queue support to Zapier!

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  14. Grammarly app integration.

    An app that would integrate Grammarly to review the text before a user sends a message would ensure messages are written and read more clearly.

    8 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
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  15. Want to have the option to use call que pick on the application bridge operator console

    Want to have the option to use call que pick on the application bridge operator console

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  16. call can be forwarded to same mobile number multi times

    Tmob number set up up voicemail to take effect after 5 rings. i would like to have a feature where i canforward calls from my extension to my mobile and would ring for 4 times and if no answer i would like that call to be forwarded on the same mobile number and ring for multi times. unfortunately that settings is not possible since TMob voicemail already kicking in

    1 vote
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  17. Edit/Modify fields in Hubspot softphone

    I would like to add fields to the softphone in RingCentral. We have RingCentral connected to our CRM (HubSpot). We need to add options to the softphone for when a customer calls in - for example if a business calls in we need to make it as a business customer and have that flow through to HubSpot.

    2 votes
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  18. oowrin is the new CRM please add to our ring central family

    New CRM integration

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  19. HQS

    HQS is a big CRM tool for Adminastration and Calling customers. It would be massivly helpful

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  20. Queue calls being tagged as answered by multiple users in SFDC(SFDC integrations with RC)

    Queue calls being done through RC integrations with SFDC shows as if it is being answered by multiple users even though it is only being answered by one user extension. Upon checking the account , base on data being shown on admin portal's call logs. It register as the call that went through the call queue and is being answered by one extension which is working as intended, but when we check the tagging on SFDS is shows as if its being answered by multiple users within the call queue. As shown on the attached screenshots.I consulted Integrations department regarding…

    1 vote
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