Call logs to multiple email addresses
Currently, under analytics, we can only send reports to 1 email address. It would be very useful for myself, as the Information Systems Director and my IT Manager to both be able to receive those reports.
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Homert Tester 1 commented
Dear RingCentral Development Team,I hope this message finds you well. I am writing to request a valuable enhancement to the Call Log Report Delivery feature within the RingCentral platform. Currently, we are only able to add a single email address for report delivery, and I would like to propose the implementation of the ability to add multiple email addresses.As an avid user of the Reports section in RingCentral, particularly the Call Log section, I have found immense value in the data provided. However, the limitation of having only one email address for report delivery hinders our ability to efficiently distribute these reports to multiple team members or stakeholders involved in our organization's decision-making processes.To address this limitation and ensure seamless collaboration, I believe it would greatly benefit our users if the Call Log Report Delivery settings allowed the option to input multiple email addresses. By expanding the capacity to accommodate multiple recipients, we can effortlessly share the reports with key personnel, supervisors, and other relevant individuals who need access to this information.Implementing this enhancement would not only enhance our internal communication and information dissemination but also increase the overall efficiency of our operations. The proposed feature would eliminate the need for manual forwarding or additional administrative tasks to reach all the required recipients, saving time and streamlining our workflow.I understand that implementing such a feature may involve technical considerations and potential challenges. However, I am confident that the inclusion of multiple email address support in the Call Log Report Delivery settings will significantly enhance the value and usability of the RingCentral platform.Thank you for considering my request. I truly believe that this enhancement would make a meaningful impact on our organization's productivity and collaboration. Please let me know if there is any additional information or feedback I can provide to support this feature request.I look forward to hearing about the progress on this matter and eagerly await future updates to the RingCentral platform.