Currently, in Business Analytics, widgets such as KPI and Graphs can be configured to target specific "queue agents".

However, when new agents are added to the queue, the widget do not pick up new queue agents.

This results in admin having to reconfigure every single widget when queue agent membership changes, which is very time consuming and opens room for errors.

If the "queue agent" is selected and not specific agent checkboxes, the system should know to always scan all agent members of the queue at all time.