Request User Activity
Report to show the following :
- each time user logs on and off throughout day
- Whether user is logging into PC/Laptop, Mobile or DeskPhone
- User changes their status (online, away etc) and when they are available for calls.
- Calls missed
- Calls which have been directed to voicemail
- Calls which are answered.
A daily time line detailing user activity would be perfect
2
votes
Parmjit
shared this idea
-
Casey
commented
Report for each time user logs on and off is important for us to know, we need to know who is logging and who is not