Enhanced Call Log view
2
votes
Elijah
shared this idea
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Elijah
commented
We request separate call logs for each call instance. For example, when a call is answered by the operator and then transferred to a different extension, the current call log displays the total duration of the call from the operator to the transferred extension.
We desire a separate call log that shows the duration for when the call was answered by the operator and when it was transferred to an extension.