Filter by Status in SMS Log
SMS Log needs to be able to be filtered by status. You can filter by all other fields but tracking failed texts is critical to our company. We have to contact Ring Central Support to track failed numbers and it becomes difficult to track failed texts en mass.
3
votes
M.E.
shared this idea
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Susan
commented
Within the SMS log you can down the list to Excel and filter by Message Status but it is not an efficient way of monitoring what it happening in real time. The download also lists an error code as to why it failed.