← RingCentral Ideas

Settings and activity

200 results found

  1. Change Fax Transmission Result sent number

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Susan commented  · 

    There are times that we have had to provide the transmission results of our faxes to legal entities. Since the transmission result number and number that has appeared on the fax itself do not match it cannot be used as evidence.

    Susan supported this idea  · 

  2. Fax transmission results to show the direct number instead of main number only + extension number

    5 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Susan supported this idea  · 

  3. Business Analytics - Toggle Data Filters

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Susan shared this idea  · 

  4. Download user info should include the call forwarding numbers

    20 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Susan supported this idea  · 

  5. RC app report

    10 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Susan supported this idea  · 

  6. License Limit

    12 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  7. Analytics regarding Text Messaging/SMS

    23 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  8. allow administrators to edit all live report, public and private

    12 votes
    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  9. Call Volume Live Dashboard

    14 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  10. Giving a user the ability to select any user within performance reports and not being limited to only the users of call queues they manage.

    18 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Susan supported this idea  · 

  11. Audit Trail Scheduled Reporting

    11 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Susan supported this idea  · 

  12. How long has the member of a queue been 'Available'?

    27 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  13. Abandoned Call Tracking Feature

    39 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  14. I would like to be able to see the total time a user is toggled on to accept calls

    52 votes
    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Susan supported this idea  · 

  15. Performance report align with user call logs

    57 votes
    New  ·  7 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Susan supported this idea  · 

  16. User Extension and Device Report

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Susan supported this idea  · 

  17. Edit profile picture on admin portal

    19 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Susan supported this idea  · 

  18. Sync between Cost Centers and Sites

    16 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Susan supported this idea  · 

  19. Separate ring options for phone calls and Intercom calls, or allow custom for Intercom calls.

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Susan supported this idea  · 

  20. Sync RingCentral Desktop Application With RingCX

    178 votes
    Under Review  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Susan supported this idea  · 
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