Settings and activity

200 results found

1. Change Fax Transmission Result sent number

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Susan commented  ·  Oct 22, 2024  ·  Edit…  ·  Delete…

   There are times that we have had to provide the transmission results of our faxes to legal entities. Since the transmission result number and number that has appeared on the fax itself do not match it cannot be used as evidence.

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   Susan supported this idea  ·  Oct 22, 2024

2. Fax transmission results to show the direct number instead of main number only + extension number

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   Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 22, 2024

3. Business Analytics - Toggle Data Filters

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Susan shared this idea  ·  Oct 17, 2024

4. Download user info should include the call forwarding numbers

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 17, 2024

5. RC app report

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 17, 2024

6. License Limit

   12 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 17, 2024

7. Analytics regarding Text Messaging/SMS

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   1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 17, 2024

8. allow administrators to edit all live report, public and private

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   3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 17, 2024

9. Call Volume Live Dashboard

   11 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Susan supported this idea  ·  Oct 17, 2024

10. Giving a user the ability to select any user within performance reports and not being limited to only the users of call queues they manage.

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 17, 2024

11. Audit Trail Scheduled Reporting

    10 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 17, 2024

12. How long has the member of a queue been 'Available'?

    23 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 17, 2024

13. Abandoned Call Tracking Feature

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    34 votes

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    4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 17, 2024

14. I would like to be able to see the total time a user is toggled on to accept calls

    37 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 17, 2024

15. Performance report align with user call logs

    30 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 17, 2024

16. User Extension and Device Report

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 11, 2024

17. Edit profile picture on admin portal

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 11, 2024

18. Sync between Cost Centers and Sites

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    14 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 11, 2024

19. Separate ring options for phone calls and Intercom calls, or allow custom for Intercom calls.

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 11, 2024

20. Sync Presence Between RingCentral App and RingCX

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Susan supported this idea  ·  Oct 11, 2024