Settings and activity
212 results found
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122 votes
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84 votesSusan
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4 votesSusan
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10 votesSusan
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11 votesSusan
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10 votesSusan
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10 votesSusan
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49 votesSusan
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169 votes
Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.
While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.
Thank you!
Susan
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10 votesSusan
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3 votesSusan
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5 votes
An error occurred while saving the comment Susan
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There are times that we have had to provide the transmission results of our faxes to legal entities. Since the transmission result number and number that has appeared on the fax itself do not match it cannot be used as evidence.
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5 votesSusan
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1 voteSusan
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22 votesSusan
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10 votesSusan
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12 votesSusan
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36 votesSusan
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16 votesSusan
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We have received multiple calls over the past couple of weeks where the caller is asking why we called. There is no outbound record of these calls in RingCentral but the callers insist that we called. The most recent caller stated they will be reporting our business to the BBB due to the non-stop calls. There has to be a recourse to stop spoofing calls. It is now past the nuisance stage and is affecting our business in an extremely negative way.