Skip to content
← Analytics & Reporting

How can we improve RingCentral?

Analytics & Reporting: Live Reports

Categories

Performance report showing monitored calls by user

Performance report showing monitored calls by user - should be listed as a KPI

4 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Mark shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
New  · 

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Joseph commented  ·   ·  Report

    The customer wanted to include a KPI that shows the agent's availability time on a call queue for a specific time.