Settings and activity

102 results found

1. Hubspot should not show SMS delivered if it's blocked by RingCentral

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 25, 2026

2. Call Recording. (Hold time is not being included on the recording)

   7 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 12, 2026

3. Ability to disable an active number in presence

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 6, 2026

4. Automatic sharing of AI Notes to Another User

   7 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 5, 2026

5. Ability to answer queue calls even if user/extension in on DND

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 4, 2026

6. Limit users access to call recording

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 3, 2026

7. speech-to-text

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Joseph shared this idea  ·  Feb 3, 2026

8. Allow incoming calls to route the call directly depending on the user's contact list

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jan 26, 2026

9. RC Fax account forwarding to external fax number

   33 votes

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   3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jan 26, 2026

10. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    45 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Jan 15, 2026

11. Conference + Transfer Feature

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 17, 2025

12. Prevent external recording of video meetings or webinar

    3 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 15, 2025

13. Remove background noise for calls connected to AI Receptionist

    11 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 12, 2025

14. SMS usage of main RC number to be available for all users

    72 votes

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    Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 10, 2025

15. Allow call handling custom rules to forward calls to main phone number

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 5, 2025

16. Group Text Messaging

    96 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 26, 2025

17. IP Phone Do Not Disturb And Ring Groups

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 19, 2025

18. Change Fax Transmission Result sent number

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 3, 2025

19. Spanish language support with AI Recptionist

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 3, 2025

20. disable the DND function

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 29, 2025