← RingCentral Ideas

Settings and activity

60 results found

  1. Option to change the via RingCentral label to the company's business name

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  2. Fax Broadcast on the RC App (Group Contacts)

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Joseph commented  · 

    The customer wanted to have an option to add group contacts when sending a fax or a drop-down for the contacts. It's very time-consuming to type in the contacts one by one, especially when sending a fax to 50 contacts.

    Joseph supported this idea  · 

  3. Update Folder Globally

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Joseph shared this idea  · 

  4. Ability to customize the dial pad size

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  5. Ability to Hide Main Company Number

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Joseph commented  · 

    The customer wishes to have the company's main number blanked out as they do not publish it anywhere and are not using it. The customer is annoyed that the main site setting is only redundant and annoying that it exists.

    Joseph supported this idea  · 

  6. Recover all Details for Deleted User

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  7. Paging Group Device to Receive Page increase to 65 Devices

    35 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  8. Fax Notification Via Encrypted Email

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  9. Audit Trail Enhancements

    225 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Joseph supported this idea  · 

  10. Use Company Fax as Caller ID even assigned to user extension directly

    19 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  11. A separate storage for Voicemail messages and fax message

    7 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  12. Unknown Caller Identification

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  13. Stop others from spoofing our number

    31 votes
    Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  14. Extending Call Log Retention Past 1 Year

    31 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  15. Custom Report

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Joseph commented  · 

    The customer wants to set up a scheduled report that at the very minimum will provide the IP addresses of all connected VoIP phones (if they could swing it, they also like to include the serial number, signed in user, and user's assigned phone number).

    Joseph supported this idea  · 

  16. Restrict Email Updates to Authorized Domains in User Profile

    12 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  17. Reports for overflowed calls

    4 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  18. Use other international number as caller ID

    7 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  19. Analytics report for IVR key presses

    53 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 

  20. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    62 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joseph supported this idea  · 
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