Have the option to have a toggle for compact, and detailed view, For bussiness analytics dashboard
Due to the update of bussiness analytics dashboard, extension number after the Call Queue Name are not longer showing. Please have the feature where there is a switch toggle for compact and detailed view We can have the capability to see the extension number where the call went to.
Detailed Observations:
Historical Data (March 2, 2026): The call logs clearly show extension names followed by their specific numerical identifiers (e.g., "(MS) Nuvias 3074).
Current Issue (March 6, 2026): The call logs show that for similar "Queue Calls," the numerical extension suffix has disappeared, leaving only the name (e.g., "Yealink Hotline Europe").
Impact: This hinders administrators from quickly identifying specific queues or users when multiple entities have similar names, impacting reporting accuracy and speed of review.