Settings and activity

49 results found

1. Quick Reply Utilization Report

   2 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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2. Leverage RingCentral SMS API for a fully integrated SMS channel in RingCentral Contact Center (Nice CXOne)

   19 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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3. Sync part of corporate Microsoft/Google Directory

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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4. Provide Quality Management scoring context from within MAX

   5 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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5. Allow for copying of a scheduling unit in Workforce Management

   5 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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6. RCCC / Pulse: Reporting & Statistics for Pulse alerts

   14 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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7. Proactive XS/ auto leads upload for RingCX

   22 votes

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   0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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8. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   38 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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9. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

   33 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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