← RingCentral Ideas

Settings and activity

48 results found

  1. Quick Reply Utilization Report

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  2. Leverage RingCentral SMS API for a fully integrated SMS channel in RingCentral Contact Center (Nice CXOne)

    19 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  3. Sync part of corporate Microsoft/Google Directory

    11 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  4. Provide Quality Management scoring context from within MAX

    5 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  5. Allow for copying of a scheduling unit in Workforce Management

    5 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  6. RCCC / Pulse: Reporting & Statistics for Pulse alerts

    14 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  7. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  8. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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