Settings and activity
171 results found
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42 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now on desktop and mobile, learn more here! -
10 votes
An error occurred while saving the comment -
36 votes
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46 votes
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17 votes
An error occurred while saving the comment 
Anthony
commented
Disable the extension feature for access and delete its own recorded calls
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3 votes
An error occurred while saving the comment Anthony
commented
Requesting to have a feature being capable of customizing/ uploading greeting in the automatic call recording announcement
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4 votes
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38 votes
An error occurred while saving the comment Anthony
commented
1 year retrievable data for analytics performance reports
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187 votes
Implemented for Windows.
Mac is planned for 2H 2024
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23 votes
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18 votes
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5 votes
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17 votes
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9 votes
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189 votes
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27 votes
An error occurred while saving the comment Anthony
commented
Incoming caller ID name for UK account
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11 votes
An error occurred while saving the comment Anthony
commented
Set keyboard shortcut assign for accepting and closing calls applicable for both MAC and Windows devices.
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
An error occurred while saving the comment Anthony
commented
Automatic callback if the caller leaves the queue and wants to have an automatic callback
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14 votes
An error occurred while saving the comment Anthony
commented
Automatic fax forwarding
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5 votes
feature to block SMS