Settings and activity

192 results found

1. Display Agent Status Duration in Live Reports Collapsed Mode

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   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Anthony supported this idea  ·  Oct 8, 2026

2. Disable forward to voicemail keys for incoming calls

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Sep 16, 2026

3. Audit trail in RIngcentral app

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 26, 2026

4. ability to send fax using the call queue number

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 20, 2026

5. Ability to auto populate the fax Cover Page Info to a customized cover page

   30 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 20, 2026

6. Bulk Update Capability for Regional Settings

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 17, 2026

7. Chinese Outbound Caller ID

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jul 16, 2026

8. Analytics report for IVR key presses

   109 votes

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   Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jul 13, 2026

9. Give users ability to use the company main fax line number as their Fax caller ID.

   22 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jul 7, 2026

10. plantronics

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  May 22, 2026

11. Retrieve Call Recording

    28 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  May 21, 2026

12. Export Deskphone Information

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  May 8, 2026

13. Connect star (*) key to an extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Apr 29, 2026

14. Call For Toll Free Romania Number

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Apr 13, 2026

15. Super admin for each site

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Mar 2, 2026

16. Call log for transferred calls

    12 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Feb 16, 2026

17. hashtag # in RCX (IVRs and queue events)

    46 votes

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    New  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 28, 2026

18. Add Total Call Minutes Summary

    6 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 24, 2025

19. Edit Default Admin role in Ringsense

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Dec 22, 2025

20. Searching names in Userhub

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    21 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 15, 2025