Settings and activity

195 results found

1. Add Filter & Reporting Visibility for AI Assistant Usage and Enablement

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Nov 12, 2026

2. Stop calls from coming when you are already in a call queue call

   5 votes

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   Anthony supported this idea  ·  Nov 5, 2026

3. Separate Call Queue and Direct Call Routing

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   Anthony supported this idea  ·  Nov 5, 2026

4. Display Agent Status Duration in Live Reports Collapsed Mode

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   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Oct 8, 2026

5. Disable forward to voicemail keys for incoming calls

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Sep 16, 2026

6. Audit trail in RIngcentral app

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 26, 2026

7. ability to send fax using the call queue number

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 20, 2026

8. Ability to auto populate the fax Cover Page Info to a customized cover page

   31 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 20, 2026

9. Bulk Update Capability for Regional Settings

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 17, 2026

10. Chinese Outbound Caller ID

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jul 16, 2026

11. Analytics report for IVR key presses

    110 votes

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    Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 13, 2026

12. Give users ability to use the company main fax line number as their Fax caller ID.

    22 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 7, 2026

13. plantronics

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  May 22, 2026

14. Retrieve Call Recording

    28 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  May 21, 2026

15. Export Deskphone Information

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  May 8, 2026

16. Connect star (*) key to an extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Apr 29, 2026

17. Call For Toll Free Romania Number

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Apr 13, 2026

18. Super admin for each site

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Mar 2, 2026

19. Call log for transferred calls

    12 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Feb 16, 2026

20. hashtag # in RCX (IVRs and queue events)

    46 votes

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    New  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 28, 2026