Settings and activity
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Hubspot workflow doesn't include Calls, only SMS. New contacts are automatically being created in HubSpot when someone calls or texts that is not an existing contact in HubSpot. We want this feature turned OFF. Is it possible to send attachments with an SMS in the RingCentral for HubSpot extension?
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2 votesNew · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →Edgardo
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3 votesImplemented · 0 comments · Developer Platform, APIs, & Integrations » Integrations: HubSpot · Admin →Edgardo
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Arrive in the "Calls" section of the HubSpot inbox (this can neither be done through HubSpot's workflows nor manually moved into this section; instead an integration must place them there). Automatically assign the HubSpot conversation Contact to the relevant phone number; for several months now we have been manually unassigning the default contact for these emails - officeathand@ringcentral.biz - and manually searching for the contact's phone number (which takes up a lot of time having to do this for every voicemail we receive)