Settings and activity
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2 votes
Edgardo
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1 voteEdgardo
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1 voteEdgardo
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7 votesEdgardo
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1 voteEdgardo
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1 voteEdgardo
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1 voteEdgardo
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4 votesEdgardo
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5 votes
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4 votesEdgardo
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4 votes
An error occurred while saving the comment Edgardo
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Customers want to have a pop-up for incoming calls on their RC for Salesforce (browser) if they minimize the browser or use another app. Pop-up like incoming calls on RC App.
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1 voteEdgardo
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2 votesEdgardo
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1 voteEdgardo
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5 votes
An error occurred while saving the comment Edgardo
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When I receive an incoming call, I click the Answer button in the phone popup. It takes 4-5 seconds to answer and most of the time, someone else in our group gets the call before I do. I am using a headset connected to my computer (non-USB). Not sure if there a setting for this. I don't really want to use Auto-Answer since I am not the only one answer the queue calls.
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16 votes
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12 votes
Customer needs to have visibility for the text messages content of other User